Skip to main content

Attachment size limits

Access Capture by Lightyear has two file size limits in place to maintain app performance.

There are a couple of limits in place to help maintain snappy app performance:

  1. A single attachment can be no larger than 10MB.

  2. The total size of all attachments in an email combined can be no larger than 25MB.

However, this generally won't be something to worry about. The average size of a single page PDF bill is around 100KB, so you'd need around 250 regular sized bills to hit the overall limit. If you have any concerns about attachment sizes, let us know and we can talk you through it.

Any bills exceeding these limits will be forwarded to the redirect email set up in your Company Settings. If you don't have a redirect email set up, they will bounce back to the sender.

Did this answer your question?