Access Capture by Lightyear will import any image attached to an email whose size is 500 x 500 pixels or greater.
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If this has recently started happening then it is likely that any previous images used in a signature did not meet the requirements for being considered an invoice and so were ignored. However, if any new signature image meets these requirements then it will be treated as a potential invoice and imported.
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This size requirement is not currently configurable, so you will need to contact the producer of the image for your signature and request one that is a similar size in number of pixels to any previous signature images that were ignored. Another option might be auto forwarding from an email account which has no signature.
Images from email signatures are being imported as though they were invoices
Updated over a week ago
